Biography

Pauline Lau is luminary in the world of finance and insurance, celebrated not only for her extensive knowledge but also for her unwavering dedication to her clients. With a remarkable journey of eleven years at Synergy, she has masterfully woven her narrative into the fabric of the company, becoming a trusted adviser who has impacted countless lives through her expertise and empathy. Over the years, Pauline earned a profusion of qualifications and certificates, acquiring multifaceted skill set that addresses the varied needs of her clients. Her qualifications are a testament to her relentless commitment to professional growth and excellence, with an impressive list of certifications that includes Certified Financial Planner (CFP) and Institute of Banking and Finance Singapore- Advance (IBFA). Her competence extends beyond mere numbers and notes; it brims with a profound understanding of diverse financial solutions in Life Protection plans, Wealth Management, Medical plans (local and Global), General Insurance (GI) and Group policies. Pauline possesses an innate ability to analyze complexities and translate them into actionable solutions, ensuring her clients not only secure their present but also safeguard their futures with confidence. Whether comforting a family during times of loss or guiding employees through Commercial Insurances (D&O, PI, Cyber, Liabilities), she ensures that her clients feel supported and informed every step of the way. Pauline immerses herself in personal development, deeply invested in ongoing learning to stay abreast of industry trends. She is an advocate for financial literacy and has been a volunteer for events organized by Institute of Financial Literacy IFL (Moneysense) since 2018. To Pauline, each insurance policy is more than just a contract—it's a commitment to peace of mind, security, and the promise of a brighter tomorrow.

Mdm Lily

Pauline Lau has been my agent for many years. When I was admitted to hospital for day surgery, she always tried her best to answer my enquiries clearly and promptly. She also provided kind assistance to me on submission and appeals for my case. Pauline is a great agent who not only know my needs but also an agent to count on.

Mr Mark Toh

Legal Counsel at Equis

Dennis and Pauline has been extremely helpful in explaining the concepts and rationale of financial planning to an (admittedly) blur young working professional. They are warm, personable and definitely NOT pushing in their products sales. Would definitely recommend them to any other person in a similar phase of life.

Sophia

Admin & Accounts Assistant

Patient, Compassionate, Genuine, Loyal, Perceptive, Trustworthy…. She’s all these & so much more. Always ready with examples in explaining complex issues, Pauline is very meticulous. She takes the time to understand our difficult situations & help us to see the light at the end of the tunnel, often providing very sound professional advice, not just in our financial planning but also life in general. In these 20 years of managing my financial plans, I’ve full confidence that she always does her best & I’m very glad she is also supporting the next generation in my family. Pauline is not just our financial advisor, more so, she is a great friend!