Biography

Pauline Lau is luminary in the world of finance and insurance, celebrated not only for her extensive knowledge but also for her unwavering dedication to her clients. With a remarkable journey of eleven years at Synergy, she has masterfully woven her narrative into the fabric of the company, becoming a trusted adviser who has impacted countless lives through her expertise and empathy. Over the years, Pauline earned a profusion of qualifications and certificates, acquiring multifaceted skill set that addresses the varied needs of her clients. Her qualifications are a testament to her relentless commitment to professional growth and excellence, with an impressive list of certifications that includes Certified Financial Planner (CFP) and Institute of Banking and Finance Singapore- Advance (IBFA). Her competence extends beyond mere numbers and notes; it brims with a profound understanding of diverse financial solutions in Life Protection plans, Wealth Management, Medical plans (local and Global), General Insurance (GI) and Group policies. Pauline possesses an innate ability to analyze complexities and translate them into actionable solutions, ensuring her clients not only secure their present but also safeguard their futures with confidence. Whether comforting a family during times of loss or guiding employees through Commercial Insurances (D&O, PI, Cyber, Liabilities), she ensures that her clients feel supported and informed every step of the way. Pauline immerses herself in personal development, deeply invested in ongoing learning to stay abreast of industry trends. She is an advocate for financial literacy and has been a volunteer for events organized by Institute of Financial Literacy IFL (Moneysense) since 2018. To Pauline, each insurance policy is more than just a contract—it's a commitment to peace of mind, security, and the promise of a brighter tomorrow.

Ms L Chew

Finance

Pauline is very helpful and professional with what she does. I have been going to her for a few years now. She has always been prompt with addressing my concerns and gives me advice which works best for my interest. I’m truly grateful to have you. Thank you so much !

Emer & Jiajia

Sincere and extremely helpful, goes out of her way often

We have engaged Pauline for more than a decade now and are always moved by her passion to help others, her down-to-earth and personable approach, and willingness to go out of her way to help. Whenever we have any questions relating claims, we can always count on her to help us to process these in a quick and hassle-free manner. She does not hesitate to share her experience, knowledge and expertise to help us make better decisions. Thank you Pauline!

Ms Mark & Corinne

Retired

We have both had the pleasure of dealing with Dennis and Pauline for some years now - and have nothing but praise for the standard of care received. Professional, meticulous, client-centric and honest in their advice and recommendations. They will go the extra mile for us and are ever patient and clear in their explanations and guidance. We have benefited from the guidance and service received and have no hesitation putting them forth to family / friends. Also impressed with their efforts to give back to society with the work they do to help the less fortunate with financial planning matters that speaks of a genuine interest in the welfare of others that is most commendable and speaks volumes.