At SYNERGY, we always strive to ensure that your interactions with us are dealt with in a fair and ethical manner. We are dedicated to safeguard the confidence and trust our clients have in us over the years by continuing to act responsibly and in our clients’ best interests. We have embedded the principles of Fair Dealing across our business and are fully committed to uphold them:

• Our Directors and Senior Management are committed to advocating a fair dealing culture within SYNERGY;
• The products and service recommended by SYNERGY are selected, reviewed and endorsed by SYNERGY to be suitable for your particular needs, financial objectives and situation;
• Our professional representatives undergo continual training to be competent in providing sound advice and quality recommendations to you;
• Clear, relevant and timely information and updates are presented for you to make informed financial decisions; and
• We have a robust and independent process in listening to and resolving your concerns and feedback in a prompt manner. You can find out more here.

As a leading financial adviser in Singapore, we values feedback and complaints as part of our commitment to deliver the best service. You can provide your feedback or file a complaint by submitting it here or call +65 6654 1888 or walk in to our office at the address provided at the end of our website.