Shes is dedicated and meticulous. Definitely 1 of the best financial agents I've known. About 4 years ago, Gem did a financial review with me and consolidate all of my policies and investments. We both spent some time to talk and discuss about what my lifestyle and expenditure and insurance coverage and etc. Really appreciate and grateful for that because a couple of months ago, when I was diagnosed with cervical cancer and had to go through surgery, I was pleasantly surprised that 1 of my policies showed that my condition was able to process a claim. In fact, Gem mentioned that another policy which I kept was most likely able to help with the bills and fees. After this episode, it makes me see the importance of having insurance and most importantly, a professional capable financial advisor.